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RETURNS

WHAT IS THE GUARANTEE FOR PRODUCTS PURCHASED FROM THE MI&CO E-SHOP?

All of the products acquired at the Mi&Co E-Shop are guaranteed against manufacturing defects for the length of time stipulated by current legislation. We have an after-sales service designed to resolve whatsoever problem you may encounter with our articles or shipments, through which we offer our customers rapid and effective attention. Contact andrea@miandco.es

The guarantee for products acquired from the MI&CO E-Shop excludes replacement for, among others, the following reasons:

The guarantee of the products sold at the MI&CO E-Shop will compensate for any inconveniences caused to the users/customer by either shipping a new product free of charge or by returning the price paid.

HOW CAN I CANCEL MY ORDER IF I CHANGE MY MIND AND IT HAS NOT YET BEEN SHIPPED?

Bear in mind that orders are usually shipped within 24 hours following purchase and, as a result, could you please inform us by email or phone with regard to whatsoever cancellation o¡r modification that you may wish to make within the said 24 hour period.

IS IT POSSIBLE TO CHANGE THE SIZE OR THE MODEL IN THE ORDER RECEIVED OR RETURN IT?

We accept returns and exchanges of products when, for instance, you do not like the product you ordered or you have chosen the wrong size, and you wish to return it. Under these circumstances you are responsible for the return shipping costs. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and MI&CO cannot be held responsible for articles that are lost or damaged during transport.


At the date of receiving your package, you have 14 days to return it.


We cannot exchange returned products for another size or item. You should place a new order if you wish to buy another product or change the size.


If, however, MI&CO has made a mistake regarding your order we will assume the shipping costs. If this is the case, please contact us as soon as possible at info@miandco.es


Please send the package to the following address: C/VALENCIA 216, bajos 08011 Barcelona España.

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