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PRIVACY POLICY

Introduction

Your privacy is important to us, so through this document, we explain what data we collect from users, how we use it and for what, among other indications. Those over the age of 14 may register as users without the prior consent of their parents, guardians or legal representatives. In case of children under 14 years of age or identified as "legally incapable", we will always need parental consent, or the guardian/guardian or legal representative.

For your information, we will never ask for more information than we will really need for the required services; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for another purpose not indicated above.

As users, you should carefully read this Privacy Policy on a regular basis, and whenever you enter your personal data, as this document may be modified as the lender may modify any information that may appear on the website to comply with the regulations or update the policy, and without there being an obligation to notice or inform users of such obligations , with sufficient publication on the provider's website.

RESPONSIBLE FOR TREATMENT:

Identity: BALNEO ELEMENTS, S.L. (alsothe provider)

NIF: B65036782

Postal address: C/ Josep Estivill 64-68, 08027, Barcelona

Email: miandco@miandco.es

BALNEO ELEMENTS, S.L. , as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and other current regulations on the protection of personaldata, and by Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

METHOD OF OBTAINING THE DATA AND DATA WE COLLECT: The data we collect and how we obtain it is as follows:

1. using the registration form: name, email, phone number, address

2. using the newsletter subscription form: email,

3. using the data collection eform forecommerce: name, address, email, telephone, bank details or information about a credit or debit card

Specially protected categories of data are not processed.

PURPOSE OF TREATMENT:

Your personal data will only be used for the following purposes, giving your consent for each of the purposes in the corresponding section of the website:

1. registration form: for the creation of a user account and you can access the functionalities of the website;

2. newsletter subscription form: to send commercial advertising communications for oror email, SMS, social communities or any other electronic or physical means, if the User has expressly consented to it;

3. If you contract the service/purchase the product through our website we will ask you to provide us with information about you, including your name, contact details and information about a credit or debit card.

4. Other purposes:

  • Carry out the commercial, administrative, fiscal, accounting procedures that are necessary under current legislation;
  • Know your opinion and improve the services provided by the website;
  • Performing analysis of usability of the website, through cookies (mentioned in the Cookies Policy.);
  • Social networks: the corresponding section specifies the use of social networks.

The photographs that are hung on the website are the property of BALNEO ELEMENTS, S.L.

You can revoke your consent at any time by sending a letter with the subject line "Low" in the address outlined.

According to LSSICE, BALNEO ELEMENTS, S.L. does not perform SPAM practices, therefore, it does not send commercial e-mails that have not been previously requested or authorized by the User. Consequently, in all communications you will receive from the provider, the user has the possibility to cancel their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except by legal obligation or injunction.

You will not be subject to decisions based on automated processing that have an effect on your data.

LEGITIMATION OF TREATMENT

The legal basis for the processing of the data is your consent granted at the time of giving your data in the corresponding form to carry out the purposes, at the time of marking the checkbox.

Failure to provide the requested personal data or not accepting this privacy policy implies the impossibility of achieving the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of the administrative, fiscal, accounting and labour obligations that are necessary under the current legislation will be the prior existence of the commercial relationship established between the parties.

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

DATA RETENTION PERIOD:

Your data will be kept for the duration of the commercial relationship with us or exercises your right of cancellation or opposition, or limitation to processing. However, we will retain your data within the time limits legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

For shipments of orders, the data will be transferred to the distribution companies necessary to manage it.

BALNEO ELEMENTS, S.L. will also provide information to law enforcement under a court order or by obligation of a legal rule, without prejudice to being able to block or cancel your account if there may be indications of the commission of any crime by the user. The information provided shall be only that provided at that time by the provider.

The information you provide us through this website will be hosted on the servers of BALNEO ELEMENTS, S.L. , contracted to the company that provides the accommodation service of the website. The processing of the entity's data is regulated by a contract of processor between the provider and this company.

In addition, the provider uses certain tools to provide services necessary for the development of the activity, being able to store its data. These tools are as follows:

Google Analytics– to perform an analysis and metric of users' use of the website through cookies. The information generated and collected by these cookies about usage (including IP address) will be directly transmitted and archived by Google Inc., located in Delaware, 1600 Amphitheatre Parkway, I will mount View (California), CA 94043 of the United States ( 'Google'), on its servers in the United States.

Email Marketing: used for mail marketing service: THE ROCKET SCIENCE GROUP, LLC (MAILCHIMP) and domiciled at 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA.

RIGHTS OF INTERESTED PERSONS:

As a user-interested party, you can request the exercise of the following rights before BALNEO ELEMENTS, S.L. submitting a letter to the postal address of the header or sending an email to miandco@miandco.es, indicating as Subject: "DATA PROTECTION: RIGHTS OF AFFECTED", and attaching a photocopy of your ID or any similar means in law, as indicated by law.

Rights:

  • Right of access: allows the data subject to know and obtain information about his personal data subject to processing.
  • Right of rectification or deletion: allows to correct errors and modify the data that turn out to be inaccurate or incomplete
  • Right of cancellation: allows data that is inappropriate or excessive to be deleted
  • Right of opposition : the right of the data subject not to carry out theprocessing of his personal data or to cease it.
  • Limitation of processing: involves the marking of the personal data retained, in order to limit their future processing, for the exercise or defense of claims.
  • Data portability : provision of the data subject to the data subject, so that the data subject can transmit to another controller, without impediments.
  • Right not to be subject to automated individual decisions (including profiling) : right not to be the subject of a decision based on automated processing that produces effects or significantly affects

As a user, you have the right to withdraw the consent given at any time. Withdrawal of consent shall not affect the lawfulness of the processing carried out before the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data (aepd.es) may have been infringed.

ADDITIONAL INFORMATION
SAFETY MEASURES:

The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all levels of protection necessary to guarantee the security in the processing of the data and prevent its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the stored data. It is also guaranteed that the processing and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the current regulations.

Language

The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

SOCIAL NETWORKS

We inform you that BALNEO ELEMENTS, S.L. you may have a social media presence. The processing of the data carried out by people who become followers on social networks (and / or perform any link or connection action through social networks) of the official pages of BALNEO ELEMENTS, S.L. it will be governed by this section, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that comes in each case and previously accepted by the user.

BALNEO ELEMENTS, S.L. will process your data for the purposes of correctly managing your presence on the social network, informing of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

That they are allegedly unlawful by national, Community or international legislation or that they engage in allegedly unlawful activities or contravene the principles of good faith.

That violate the fundamental rights of people, lack the courtesy on the network, disturb or may generate negative opinions in our users or third parties and in general whatever content BALNEO ELEMENTS, S.L. deems inappropriate.

And in general they contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

Also, BALNEO ELEMENTS, S.L. reserves the right to withdraw, without prior notice from the website or the corporate social network, content that is considered inappropriate.

In any case, if you submit personal information through the social network, BALNEO ELEMENTS, S.L. will be exempt from liability in relation to the security measures applicable to this platform and the user, if you want to know them, you should consult the corresponding particular conditions of the network in question.

CHANGES TO THIS PRIVACY POLICY

BALNEO ELEMENTS, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by informing BALNEO ELEMENTS, S.L. in the terms set out in this Policy for the Exercise of Rights. This revocation shall in no case be retroactive.

Legislation

In general, relations between BALNEO ELEMENTS, S.L. with the Users of their telematics services, present on this website, are subject to the Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all disputes arising out of or related to their use the Courts and Tribunals of Barcelona.

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